Working with the Egmont Group

Founded in 1995, The Egmont Group is a united body of 166 Financial Intelligence Units (FIUs). The Egmont Group provides a platform for the secure exchange of expertise and financial intelligence to combat money laundering and terrorist financing (ML/TF). This is especially relevant as FIUs are uniquely positioned to cooperate and support national and international efforts to counter terrorist financing and are the trusted gateway for sharing financial information domestically and internationally in accordance with global anti-money laundering and counter-financing of terrorism (AML/CFT) standards.

The Egmont Group Secretariat (EGS) provides strategic, technical, and administrative support to the Heads of FIU, Egmont Committee, Working Groups, and Regional Groups and assists in managing the content and administering the Egmont Secure Web. The EGS is headed by the Executive Secretary, whose appointment is endorsed by the HoFIU and reports directly to the Chair of the Egmont Group. The EGS was established in July 2007 and is based in Ottawa, Canada.

The incumbent will be a member of the IT team and support users and operations  as a member of the IT department.

If you are a dynamic person who enjoys working in a diverse international team and has strong IT and information management skills, this opportunity will interest you.

The Ideal Candidate:

• An innovative and collaborative individual
• Passionate about cloud-based computing and information management
• Strong customer service skills
• Has a desire for knowledge and ongoing professional development within the IT Industry, specifically cloud-based environment
• Able to adapt easily to changing priorities
• Able to work under pressure
• Committed to achieving concrete and tangible results

Main Roles and Responsibilities:

• Provide user support as part of a decentralized support team
• Support web services and cloud-based applications at the direction of the team lead.
• Remain current with industry trends, supporting the needs of the team to help the organization innovate and excel.
• Support the administration monitoring, configuration, and further develop the Egmont Secure Web (ESW), a zero trust-based public cloud infrastructure, in line with all business requirements.
• Collaborate with the IT Cloud Administrator to maintain and progress the organization’s IT strategies, policies, processes, and practices.
• Support the implementation, maintaining, and progress solutions and applications in cloud and on-premise infrastructures
• Serve as a collaborative member of the EGS IT Operational team.
• Support the bbuilding and configuration of web services and cloud-based applications in accordance company’s security needs.
• When needed, administer, secure, maintain, upgrade, and backup remaining on-site laptops and desktop computers, accessories, and phones, and provide user support as necessary.
• Support the development and implementation of new projects, hardware, and software.
• Support the overall IT initiatives of the organization.
• Support the advising of stakeholders on IT-related questions and support relevant projects.
• Assist in dealing with vendors for Hardware/Software licensing and subscriptions.
• Other tasks required by the Egmont Group Secretariat.

Key Competencies and Experience:

The successful candidate will possess the following:

• A bachelor’s degree in information technology, Computer Engineering, Computer Science, or a related discipline (asset)
• Experience in a helpdesk environment (essential)
• Three to Five
• years’ experience working in an IT Administrator role or related position (essential)
• Experience in Microsoft 365 and Azure. (essential)
• Excellent knowledge of infrastructure and network technologies (Switches, VPNs, Access Points, servers, visualization, networking, end-user computing, etc.) (asset)
• Microsoft 365 or Azure certificate (asset)

Knowledge, Skills, and Abilities:

• Knowledge of Microsoft client systems and applications
• Knowledge of Microsoft 365/Azure cloud computing.
• Knowledge of system vulnerabilities and security issues.
• Excellent communication and organizational skills and the ability to stay focused on completing tasks and meeting goals.

Operations Requirements:

• Willingness and ability to respond to help desk requests after hours on a limited basis.
• Availability to work as an escalation point on a rotational weekly schedule.

Assets and other requirements:

• Familiarity and experience with government or non-profit industry.
• The IT Officer could be asked to travel to international/local conferences. You must have a valid passport and comply with vaccination protocols to travel internationally at any time.
• In accordance with the EGS vaccination policy, the successful candidate must be fully vaccinated against COVID-19.

The Perks:

• The EGS is an international collaborative team. Our workforce is dynamic, and you will have the opportunity to work with a unique group.
• The EGS operates in a hybrid work environment in Ottawa, Canada.
• A comprehensive health and dental plan.
• Generous annual leave plan
• Competitive compensation with annual pension contributions
• Annual Salary of $85,000

How to Apply:

Interested candidates should submit their application, including a resume and cover letter, via our website under the career section by May 31, 2023.

The Egmont Group is committed to the employment and pay equity within its staff. Applications are encouraged from equity groups, including individuals of Indigenous descent, racialized individuals, individuals with disabilities, and LGBTQ+ persons. We also provide accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources.

Internships available for post-secondary students.